Betting Rules

These rules apply to bets placed through Capospin Casino, together with the website terms, privacy information, responsible gambling information and any additional rules displayed for a particular game, promotion or betting product. If a product-specific rule differs from a general rule, the product-specific rule will normally apply to that product. Players should review the applicable information before wagering.

You must be at least 18 years old and legally permitted to participate in online gambling in the place where you are located. You are responsible for checking the laws that apply to you before opening an account or placing a bet. Access to the website or the availability of a game does not represent confirmation that gambling is lawful in every location. Capospin Casino may restrict access where required by law, regulation, internal controls or technical limitations.

Account and identity requirements

Each player should use only their own account and provide information that is accurate, current and complete. An account may be subject to age, identity, location, payment and security checks. You may be asked to provide documents or other information before certain account functions can be used. These checks help protect players, prevent fraud and support compliance with applicable obligations.

• Only one account should be used by each player unless Capospin Casino has expressly approved another arrangement.
• You must keep your login details confidential and notify the website if you believe your account has been accessed by someone else.
• You must not allow another person to place bets or play using your account.
• You must not use the website for unlawful activity, fraud, money laundering or any form of dishonest conduct.
• You must follow any location, payment, account and verification requirements shown on the website.

Capospin Casino may refuse, suspend, restrict or close an account where there is a reasonable basis to do so under the website terms, applicable law, responsible gambling procedures, security controls or verification requirements. Any review will be handled in accordance with the relevant policies and available information.

Each game or betting product is settled according to its published rules and the result recorded for that game or market. Those rules may explain how a win, loss, draw, void, tie, bonus feature, jackpot, multiplier or other outcome is determined. You should read the rules displayed with a product before placing a wager, particularly where the product includes several stages, selections or settlement conditions.

For casino-style games, the result is based on the result produced and recorded by the relevant game system. For event-based or outcome-based betting, settlement may depend on an official result, a stated result source or another method described in the applicable product rules. If a result is corrected, withdrawn, delayed or found to be materially affected by an error, the bet may be reviewed and settled under the relevant rules.

A result displayed on your device may be delayed or may not reflect the final account record. The account settlement record is used when determining the status of a wager, subject to correction where there is a clear error, fraud, system failure or other circumstance covered by the applicable terms. Results and returns are not guaranteed until the wager has been settled.

Voided, cancelled and unresolved bets

A bet may be voided or cancelled where the applicable rules provide for that outcome. This may occur if a market is incorrectly offered, a game is interrupted, a result cannot be verified, a material technical error affects the wager, or another specified condition applies. The treatment of the original stake and any related selections will depend on the product rules and the circumstances of the case.

• A voided bet is not treated as a winning or losing bet for settlement purposes unless the relevant rules say otherwise.
• A bet containing several selections may be treated differently from a single selection if one part is voided.
• An incorrect price, odds display, game value or result may be corrected where the error is clear and material.
• A bet affected by suspected manipulation, collusion or unlawful conduct may be withheld for review.
• Any return shown in the account may be adjusted if a settlement error is identified.

Where the applicable rules do not clearly cover an unusual situation, Capospin Casino may review the available records and apply a reasonable outcome that is consistent with the product rules, the website terms and applicable requirements. The review may consider the time of the bet, the information displayed, the game record and any relevant technical evidence.

Betting should be treated as entertainment, not as a way to earn income or recover financial losses. Only wager money you can afford to lose, set a budget before you play and take regular breaks. Do not chase losses, borrow money to gamble or continue playing when gambling is affecting your finances, relationships, work, study or wellbeing.

Account tools or restrictions may be available to help you manage your play. These can include spending controls, time reminders, temporary breaks, account restrictions or self-exclusion. The options and conditions will be shown on the website. If you feel that gambling is becoming difficult to control, stop playing and seek independent support from an appropriate Australian gambling-help service or health professional.

Questions and complaints

If you have a question about a bet, result, account adjustment or rule, review the relevant game information and your account history first. If the issue remains unresolved, use the contact or complaints route made available through the website. Include the account details requested by the support team, the relevant transaction or bet reference, the date and time involved, and a clear explanation of the concern. Do not send passwords or sensitive security codes.

A complaint may be reviewed using account records, game data, transaction information, technical logs and any material you provide. The outcome may explain whether the original settlement remains in place, whether a correction is required or whether further information is needed. Review times can vary depending on the complexity of the issue, verification requirements and whether information from another service is required.

Updates to these rules

These Betting Rules may be updated when products, systems, legal requirements or operating procedures change. The current version published on the website applies from the date stated or, where no date is stated, from publication. You should review the rules periodically and before placing a new type of bet. Continuing to use the website after an update may indicate that you accept the revised rules, subject to any rights that cannot lawfully be excluded.

1. Check your eligibility and understand the applicable law before playing.
2. Read the product-specific rules before confirming a bet.
3. Confirm the selection, stake and other details before submission.
4. Keep your account secure and review your transaction history.
5. Play within your limits and use responsible gambling support when needed.