Terms & Conditions

These Terms & Conditions form a legal agreement between you and the operator of Capospin Casino. They apply to your access to the website, your account, and any casino games or related services made available through the website. If you do not agree with these terms, you must not use the website or its services.

You should also read any rules, notices, game instructions, promotional terms, privacy information and responsible gambling information published on the website. Those documents may apply to specific products or activities and are incorporated into these Terms & Conditions where relevant. If a specific promotion or game has additional terms, those terms will apply to that promotion or game.

The website is intended for people who are legally permitted to access online gambling services in their location. You are responsible for checking whether gambling online is lawful where you live and for complying with all applicable laws. Access may be restricted in some jurisdictions, and Capospin Casino may refuse access where use of the services would not be permitted.

• You must be at least 18 years old, or any higher minimum age required by law, to use the services.
• You must provide accurate, current and complete information when registering or using your account.
• You must use the website only for lawful purposes and in accordance with these terms.
• You must not allow another person to use your account or use another person's account.
• You should review these terms regularly because they may be updated from time to time.

Capospin Casino may amend these Terms & Conditions when reasonably necessary, including to reflect changes to the website, services, technology or applicable legal requirements. Updated terms will be made available on the website. Continuing to use the services after an update is published may indicate your acceptance of the revised terms. If you do not accept a change, you should stop using the website.

You may only deposit funds using a payment method that is registered in your name or that you are authorised to use. Payment transactions may be subject to checks by the payment provider, the operator or other service providers. A deposit may be declined, delayed or reversed where the payment method cannot be verified, the transaction is not authorised, or a legal, security or technical issue applies.

You should only deposit money that you can afford to lose. Deposited funds are intended for lawful participation in the available services and must not be used for any improper purpose. You are responsible for checking the transaction details before confirming a deposit and for ensuring that your payment account remains secure.

Game results are determined by the applicable game rules and the technical operation of the relevant system. You should review the rules and information displayed for a game before playing. Where the outcome of a game is affected by a technical interruption, Capospin Casino may investigate the matter and take reasonable corrective action in line with the applicable rules and legal obligations.

Withdrawals and payment checks

Withdrawal requests may be subject to account verification, payment checks, anti-fraud controls and other applicable requirements. The withdrawal method, processing steps and any limits or conditions will be shown through the website or communicated during the transaction process. You are responsible for providing accurate payment information and for ensuring that your selected payment method can receive funds.

Capospin Casino may review account activity before completing a withdrawal. If a transaction appears unauthorised, fraudulent, irregular or inconsistent with these terms, the transaction may be delayed or declined while enquiries are made. Where funds have been credited in error, you agree to notify Capospin Casino and allow the error to be corrected.

• You must not deposit or withdraw funds using a payment method belonging to another person without authorisation.
• You must not attempt to charge back a legitimate transaction without first raising the issue through the available support process.
• You remain responsible for any taxes, duties or reporting obligations that may apply to you.
• Promotional funds, rewards and bonuses are subject to the specific terms displayed for the relevant offer.
• A promotion may be withdrawn, corrected or restricted where it has been misused, applied in error or affected by a technical issue.

Technical interruptions

You must not continue playing if you notice an error, malfunction or unusual behaviour. Report the issue through the available support channels and keep any relevant information, such as the game name, approximate time and transaction details. Capospin Casino may void or correct activity affected by a clear technical error, subject to applicable law and the rules of the relevant service.

The website and its content are provided for general information and entertainment. Capospin Casino will take reasonable steps to maintain the website, but uninterrupted or error-free access cannot be guaranteed. Access may be suspended, limited or changed for maintenance, upgrades, security reasons, technical issues, legal requirements or other operational reasons.

You are responsible for your device, internet connection, software and security arrangements. Capospin Casino is not responsible for problems caused by your equipment, network, payment provider, telecommunications service, malware or unauthorised access outside the operator's reasonable control. You should use appropriate security software and keep your device and browser up to date.

To the extent permitted by law, Capospin Casino is not responsible for indirect or consequential loss arising from your use of the website. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under applicable Australian law. Where the law provides a mandatory protection, these terms are intended to operate subject to that protection.

Privacy and communications

Personal information will be handled in accordance with the applicable Privacy Policy and legal requirements. You agree that Capospin Casino may use your information to operate your account, process transactions, verify identity and age, prevent fraud, provide support, meet legal obligations and manage responsible gambling controls. Marketing communications will be handled in accordance with applicable law and any available preferences.

Complaints and account enquiries

If you have a concern about your account, a transaction, a game or the website, please raise it through the support channels made available on the website. Provide enough information for the matter to be reviewed, while avoiding the submission of unnecessary sensitive information. A complaint may be investigated using account records, transaction information, game data and other relevant material.

You should keep records of relevant dates, transaction references and messages when making an enquiry. Capospin Casino may request further information to confirm your identity or understand the issue. Complaints will be considered in accordance with applicable procedures, legal requirements and any relevant rules shown on the website.

Governing rules and severability

These Terms & Conditions are intended to operate in accordance with applicable Australian laws and any mandatory rights available to Australian consumers. If a provision is found to be invalid or unenforceable, it will be adjusted or removed only to the extent necessary, and the remaining provisions will continue to apply. A failure to enforce a provision immediately does not mean that the provision has been waived.

If you have questions about these Terms & Conditions, review the information on the website or contact Capospin Casino through the available support options. The version published on the website will apply from its stated effective date, subject to any rights or obligations that cannot lawfully be changed.